Pilot Phase Updates - Q4 2017
Registry Data Reporting: CF SmartReports
All CFLN Registry Reports will now be shared solely through CFSmartReports.com. The data will be refreshed weekly on Mondays. This will allow an opportunity for LN members to have access to their reports whenever they would like to review them, rather than waiting for the reports to be sent to them via e-mail from the LN Staff. This change in reporting also alleviates the manual process of updating and discriminating the reports.
The Community Innovators Team has been quite busy lately with building Awareness of the Team. As a team of patients, parents and other stakeholders, we have been working to provide opportunity for new members to learn about who we are, what we do, and how we do it.
Primarily, the Community Innovators Team consists of passionate individuals who want to use their expertise and experience to better the lives of those living with cystic fibrosis. We are taking that passion and harnessing it into QI projects that are testing out the efficacy, and efficiency of new ideas.
This past quarter, we have:
- Expanded our Team by 100%
- Began creating a clear, documented Onboarding Process for new CI members.
- Updated our website, and have been using it as a recruitment tool
Overall, the excitement of the Community Innovators is growing and gaining momentum.
This means that we have more patients and families in the Network that are being trained in QI work for future projects.
What does this mean for the CFLN? Awareness is growing, participation is increasing, and our goal of improving the lives of those living with CF is feeling closer with each new member joining.
We look forward to being able to report an even greater increase in participation in QI projects, with changes being made in the CF Care Model as a result, in our next newsletter!
Network PDSA Participation
We congratulated the CFLN teams! In November we reached our highest percent of teams completing at least one PDSA cycle. Testing and PDSAs are foundational for learning and improvement and coming out of the Community Conference and NACFC, it is truly spectacular that almost all of our teams were able to test at least one idea. Especially remarkable is that all of our new Cohort 2017 member programs have really hit the ground running and have all completed at least one test in November. The average number of tests per team in November across the network was just over 3 – it’s clear you all approaching PDSAs the right way – small and rapid cycles. Huge kudos and keep up the fantastic work.
Update: Patient & Family Experience of Care Survey
CF directors from 285 CF programs (pediatric, adult and affiliate programs) were asked to enroll in the national deployment of the CF Patient and Family Experience of Care Survey (PFEC) survey so they could receive feedback from people with CF and their families. Since 2015, 156 programs deployed PFEC with a total of 9,530 completed surveys from 6,793 people! So why are there more surveys than people?
The data collection is continuous in which people with CF visiting their CF center receive a survey invitation every 6 months. One family has completed 6 surveys over the last 3 years - wow - that is dedication to giving feedback to their CF center. This continuous data collection provides an opportunity to monitor the PFEC measures over time and if experience of care improvement work is implemented then the improvement team can learn whether changes lead to a measurable improvement. For example, we know there has been incredible improvement in infection control practices. Specifically, respondents selecting “Yes definitely” a mask was available at their recent visit has improved from 83% in 2015 to 97% in 2017. Additionally, 10 CF programs improved their result to 100% and 46 CF programs had all respondents reporting a mask was available for their use. Having a mask available is one of the recommendations in the CF Infection Prevention and Control Guideline to prevent the spreads of germs from person to person. Besides PFEC providing a forum for patient and family feedback, it also fulfills a guideline recommendation to monitor adherence to infection and prevention control practices.
A big " thank you " to everyone at the CF programs that deployed the PFEC survey and to all the people completing PFEC surveys! The information is being used to improve care as one strategy in leading change is listening to people’s feedback and giving feedback on things that matter to you.
Karen Homa leads the national deployment of PFEC as a consultant for the CF Foundation.
Any questions, comments or feedback about PFEC, contact firstname.lastname@example.org
Pilot Phase Updates - Q3 2017
Exploring Special Cause Variation in Pediatric Nutrition Ages 2-19 Years
The following chart demonstrates that there is a special cause variation signal in the measure of average BMI percentile for patients ages 2-19 years old within the CF Learning Network. With the tight control limits, the special cause signal was triggered as it moved above the upper control limit. Similarly, there is a special cause signal across all the Care Center Networks. The encounter based registry allows the analysts to see the data in much more detail. Seeing the aggregate data of all of the patients in the Learning Network. We are very excited to share this data that the average BMI percentile of our pediatric patients is steadily increasing over time!
Update: Patient & Family Experience of Care Survey
Twenty-four Learning Network programs are now collecting the Patient and Family Experience of Care (PFEC) survey. From these programs, there are 2,294 adults with CF and 2,593 children with CF. Since 2015 there have been 8,788 asks to complete a survey, as people are asked to complete a PFEC after a clinic visit at most twice a year. 1,302 of those surveys have been completed.
The LN timely care bundle score – a group of 5 PFEC questions – has improved during the summer of 2016 from 24% to 34%. Drilling down into these 5 questions, one question is mainly driving this improvement: “Were you brought to exam room as soon you arrived for your appointment?” This PFEC question is not only about timely care, but also about infection control and providing a safe place for care. The national dataset result is 52% of the respondents reported “Yes, definitely” brought to exam room with the top 10% of the CF programs reporting almost 4 out 5 respondents (78%) were brought to the exam room upon arrival. In 2015, the result was as low as 34% and is currently hovering around 62%.
We can learn from CF programs that have a great result – how do they get that great result? We also can learn from the CF programs that have improved their result – what did they change in their clinic that created the better result?
Below lists specific programs who are showing improvements. Other CF programs may be working on this aspect of care, but there was not enough data to determine improvement or more time is needed to identify shifts in the data.
- Three programs - Boston Children’s Hospital, Children’s Hospital of Orange County, and Children’s Hospital of Los Angeles - have significantly better results than other programs, 95%, 89%, and 83% respectively.
- Three programs also have better results than others and also have improved their result:
o Cincinnati Children’s Hospital Medical Center from 73% to 94%
o Helen DeVos Children’s Hospital from 62% to 100%
o Keck Medicine of USC from 48% to 76%.
- Morgan Stanley Children’s Hospital has a result similar to most other programs and has improved from 50% to 76%.
- University of Alabama at Birmingham has improved from 21% to 42% and University of Virginia Health System result was below 10% and has improved to 38%.
Another highlight is that University of Alabama at Birmingham improved the timely care PFEC measure of response same day from 61% to 97%.
Thanks for improving timely care! Teams have also been improving other aspects of care such as asking about mental health, infection control practices, and communication. Stay tuned for results in those measures!
Pilot Phase Updates - Q2 2017
The CF Learning Network is the first group of users to CFSmartReports.com!
This web based application is designed to supplement reporting measures for Care Teams using CFF Patient Registry data. A Patient Summary Report example was displayed at the Spring Community Conference that can be used for pre-visit planning and co-production discussions with the patient/family. We intend to expand on the number and type of reports that will be available through this application in the future including the Clinical Trial Eligibility Tool. The CF Smart Reports portal will help care teams improve their timely data entry in order to learn from our data in a more efficient manner.
The scatter plots below depict the upward trend of the last 10 years when comparing BMI (percentile) verses FEV1 scores in our pediatric and adult care centers. The programs involved in the CFLN are highlighted yellow.
Our data capturing through the month of June showed that our teams are experiencing a steady increase in ratings on the Co-Production Scale, which those rating greater than five started at 15% in November and is now at 71% in June. This means that our Cohort 2016 teams are involving parents and people with CF in to their work more and more. Additionally, our percentage of programs who have over 75% of planning priorities of patients in their Pre-Visit Planning has increased from zero at the beginning of this year to 14% for April. Many of our teams are working diligently to learn how to perfect the Pre-Visit Planning process and are constantly sharing their findings to learn from one another. Further analysis of our network data leads us to believe that the programs with the highest satisfaction scores tend to be among the highest in contributing and participating in the Patient and Family Experience of Care Survey, the Exchange, and the webinars.
As mentioned in our last newsletter, the Data Timeliness Measure (the number of days it takes for clinic encounters to be entered into the CFF registry) has been the focus of the CF LN. More recent data shows the amazing progress that has been achieved within the community since the initial CF LN Community Conference in October 2016. In the chart below the red line displays the mean percentage during the 24 months prior to this Community Conference. At the Community Conference, the CF LN leadership tasked teams with providing more timely data entry and thus we have seen fantastic improvement in the of data entry measures. All of our teams are proud of this network wide improvement and have been encouraged to continue to keep up this fantastic process as we move forward!
Pilot PHase updates - Q1 2017
Network Development - 90 Day Goals
As we head into spring the 14 teams will be submitting their Project Planning Forms listing out their next 90 day goals and PDSAs. Teams will continue to concentrate their efforts in the intervention areas of improving and collecting Patient Reported Outcomes (PROs), Pre-Visit Planning (PVP), Co-Production, and Data Timeliness and Quality. Of course teams are also welcome to examine other areas represented in the CFLN KDD (i.e. Joy in Work, Population Management, etc.).
Network Progress - Data timeliness
Data timeliness has been a focus of the CFLN in effort to produce a real-time registry within Port CF. This would allow clinical decisions to be made with relevant, real-time data. A few of the CFLN programs have been recognized for their progress in the monthly CFLN Highlights Reports, circulated since November 2016. One of which was Doernbecher Children’s Hospital due to their efforts in using the CFLN Reports to examine their data timeliness. The data showed that they had slowdowns during certain parts of the year and as a team they were able to drill down and identify why these were occurring. This resulted in a new process flow diagram which they generously shared on the Exchange, for the other programs to steal shamelessly.
Another program highlighted was Seattle Children’s Hospital, which had been entering data on a bi-monthly or quarterly basis. Their number of encounters that occurred each month remained relatively stable but the number entered each month varied greatly. However, after joining the CFLN for a few months they started entering more encounters than usual. Thus, leading to an above average percent entered within 30 days and a below average number of days between encounter and created date.
University of Cincinnati, an adult CF program, was also recognized for their improvement work in this area. They demonstrated how even those programs already successful at timely data entry still have an opportunity to improve upon their achievements. After viewing their data they recognized their data dropped off when their sole staff member responsible for this undertaking went on maternity leave. This brought to light the need for a standardized data entry process, so that any staff member could complete timely and accurate data entry when necessary. Currently their team is testing and running PDSAs to tackle this obstacle.